Our Process
The general cleaning process for most handmade rugs is relatively straightforward. It starts with a pre-cleaning inspection to identify pre-existing conditions and stains that may require extra attention.
Next, we remove as much dry soil from the rug as possible, either with a mechanical duster for pile rugs, or a vacuum for flatweaves and delicate rugs. After the dry soil is removed, we wash rugs on both sides with a detergent formulated for rug cleaning mixed with water.
Specialized spotters are used on an “as needed” basis, and finally, the rug is flushed with clean water to remove any detergent and spotter residue. The rug is then hung to dry.
The next morning, each rug is inspected to determine whether it needs another wash, a stain and color treatment, or if it’s all set to move on to the finishing touches and final grooming. The process for most machine-made rugs follows a similar protocol.
Within this process, we customize the cleaning method for your individual rug and its needs. Our end goal is to return your rug to you free of dirt, soil, and stains.
If your rug requires repairs, deodorization, moth/bug removal, or any other service, these will be completed in a specific order to ensure the best, long-lasting results.
Book An Appointment
Schedule your pick-up or drop-off in advance, provide us with important details about your rugs, and let’s discuss the services that best suit your needs!
